Main Duties

• • • Be responsible for customer support for Base maintenance customers
• Cultivate positive business relationship with existing customers for effective business execution after sales acquisition
• Execute contracts acquired by Sales, know commercial terms and implement
• Perform upselling for existing clients if applicable
• Regularly visit customers in both Hong Kong SAR and overseas, if applicable
• Liaise with Finance department to support billing of base maintenance events
• Skillfully handle customer inquiries in a professional manner within a set timeframe
• Coordinate proficiently among internal departments for customer related issues and establish effective connections among customers and our internal operation departments

Qualifications and Requirements

• • Bachelor Degree or above in Aircraft Engineering, Aeronautical Engineering, Business Administration or other related disciplines
• • At least 3 years relevant working experience preferable in Aircraft Maintenance or Aircraft Engineering Industry
• Customer services oriented, good interpersonal and presentation skills
• • Customer services oriented, good interpersonal, commercial and presentation skills
• High flexibility and adaptability, able to work under pressure
• Good command in written and spoken English and Chinese 
• Proficient in MS Office applications